Delivery & Returns

Delivery & Returns

Delivery UK mainland

Standard deliveries

Order by midday for free 24 hour delivery service on orders over £100 (before vat)
We aim to dispatch orders the same day however please allow up to 48 hours.

The delivery charge for orders under £100 ex vat is £6.25 plus vat.

Delivery UK Offshore and Overseas

Orders to Northern Ireland, Channel Islands, Isle Of Man and overseas will take longer and will incur different delivery charges, please contact us for more details.

Delivery and returns

Unfortunately sometimes things go wrong (not often we are pleased to say!) but should you need to contact our customer support team regarding a return please email contactus@ashmirabotanic.com with the following information:

  • Account number
  • Order number
  • Full address including postcode
  • A full description of the fault/discrepancy

Photographic evidence.

We will endeavor to sort out the problem for you as quickly as possible.